Klik hier, om naar de Gigajob Nederland homepagina te gaan. Vacature voor:

Technical Specialist (m/f) Automotive Parts, Maastricht (#572.264.165) 

Vacatures in Maastricht (Limburg), Nederland

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Your Responsibilities:
• Resolve incoming support requests, incidents and problems in Dutch and German
• Resolve escalated technical parts enquiries for cars, vans andtrucks
• Appropriate usage of available resources and documentation of business related activities in relevant system (e.g. ticketingsystem)
• Identify, escalate or resolve complex issues when necessary
• Proactively and continuously monitor workload to ensure timely investigation and response to support requests
• Proactively identify, analyse and resolve or escalate problems and situations applying personal expertise and accrued knowledge
• Is able to provide feedback with proposed solutions to business partners influencing product/system specification and policy
• Is able to steer process change requirements to businesspartners
• Ensure quality improvements within supported services
• Uses out-of-the-box thinking to develop alternative solutions when established processes are not sufficient.
• Proactively steers analytical reasoning and problem solution amongst colleagues
• Recognises when issues or problems pop up more than once and takes appropriate action after accurate analysis

Required skills and experience:
• Excellent communication skills (B2B)
• Excellent in Dutch and German, both verbal and in writing
• Expert skills in customer support and problem solving
• Expert affinity with IT - Computer literate (MS Windows Office)
• Expert affinity with the car trade and technology
• Advanced knowledge of interactions between tools and supportsystems
• Is capable of handling expert tasks in combination with regular workload without detriment to own stress level
• Uses expert knowledge, training and experience to come to root cause in problem solving
• Acts as a “brand ambassador”
• Supports strategic direction even if in conflict with own view
• Checks and corrects erroneous data content in systems where encountered or prompts responsible party to amend
• Expert knowledge in Electronic Parts/Component Catalogues

Working hours:
Full-time position 40 hours per week between Mondays to Friday,dayshift

Benefit:
• Lucrative relocation package. If applicable, you will also be reimbursed for first arrival, housing fee, and moving costs.
• 200 vacation hours (based on full time employment)
• Holiday allowance: 8% of annual salary
• Competitive performance based salary growth
• Result oriented bonuses
• Collective health insurance at discounted rates
• Pension plan
• Transportation plan: free bike every 3 years or; free public transport or; contribution to fuel costs

Details m.b.t. de onderneming van de cliënten

Naam van de cliënten
people-s-place GmbH
Bedrijfsbeschrijving
About people-s-place… YES, we want to reinvent the wheel. As our name states the most important thing for us in our key performance “permanent placement” are people. We are a place for people. We want to take care of their needs, wishes & requests. This applies both to our clients and candidates. We want to connect. It is our goal to find the perfect employees for our clients. For our candidates we are searching for an exciting new job opportunity. We have the opinion that you can only reach this goal when all parties are informed and prepared best. We would like to get to know you. Our experience from previous jobs in the field of recruiting (national and international) taught us that it is most important to meet the exact wishes and desires of all parties involved to bring two sides together. The better we know our clients and their working environment the easier it is to find the perfect match. Of course, this particularly applies to our candidates and their needs and wishes as well. The more information we can generate from each single candidate the easier we will to find a challenging opportunity for him/her. We help you to save time. Companies as well as candidates are restrained by time. We are there for you so that you can concentrate on your key competences. We take care of the rest and organize everything else for you. We seek to fulfill our responsibilities committed. It is our goal that our clients and candidates feel really comfortable and always satisfied with our services. After receiving an inquiry from a client or an application from a candidate we give you feedback to agreed point of time about the current situation of the recruiting process. We know that for most people the 2nd most important thing in live is work. It is our wish to ensure that our clients and candidates are happy and satisfied. Our services… in the field of permanent placement comprise the recruiting of new employees according to the customer’s specifications national and international. Our recruiting is not limited to certain branches or countries. We are open for all kind of customer inquiries. We take care of all steps of the recruiting process by working very closely with all parties involved from the beginning to get an optimum outcome with a very low dropout rate. You as the client decide if you want to hire our candidates. Only after a successful placement we will collect a fee. Other than that our services are free of charge. In the event that the candidate turns out to not be the right person for the job we offer our clients a guarantee agreement (as you can see in our terms & conditions) in this way you save time and money and you can concentrate totally on your key competences. Our services include: - Meeting the client at their office to get to know each other better - Candidate research in different national/international data bases - Providing access to our (social media) network which has been developed and strengthened over the span of nearly a decade - Pre-selection of candidate profiles - Telephone & Skype/Face time interviews with candidates - Face to face interviews with candidates if necessary - Creating candidate resumes after interviews - Prepare a questionnaire with specific questions that the clients want to know from the candidates - Creation of a customized cover sheet & candidate profile for our clients that provide all important information (including a letter of motivation or summary to the candidate if wanted) - Providing references about the candidates upon request - Language tests - Collecting referrals or translation of job certifications (if required) - Setting up appointments for and participating in candidate interviews with the client (if required) - Providing info to the candidate about living and working in Ireland including the TAX system and healthcare system including photo material and videos about the client, the working environment, the city, etc. (in consultation with the client) as well as providing info to the candidate about possible places to stay during the first time - Taking part in job interviews if requested - All correspondence including postage fees Additional services upon request. Who is behind people-s-place? Caroline Mittmann has been working for one of the most successful recruiting companies worldwide in the field if permanent placement. Through her years of work in recruiting Caroline Mittmann has a broad network to institutions, candidates and companies in various branches and countries. The love for the work with people has turned into her passion. Caroline Mittmann stands for “connecting, placing, introducing, socializing, approaching, arranging, liaising, bridging, matching & closing bonds”…
Aantal personeelsleden
1 - 10

Details m.b.t. de baan

Status van de aanstelling
Fulltime
Salarismodel
Salaris en bonus
Locatie
Stad
Maastricht
Population
118.300
Postcode
NL-6200
District
Roermond
Staat
Limburg
Land
Nederland
Geplaatst
2018-02-19

Eisen

Benodigde qualificaties
Hogeschool/ PTS
Talenkennis
Nederlands (Onderhandeling)
German (Onderhandeling)
Englisch (vloeiend)

Details voor bemiddelings bureau's

Bemiddelaar
people-s-place GmbH
Naam van de contactpersoon
Caroline Mittmann




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    Gigajob-ID
    572.264.165
    Geplaatst
    Voor 5 dag(en)
    Korte link
    https://nl.gigajob.com/572264165.html
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